Responsible Gaming
Our Commitment to Safe Gaming
At bct2022.org, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes problematic.
Age Verification
Online gambling in New Zealand is only available to players aged 18 years and over. We take age verification seriously and require all players to confirm they meet the legal age requirement before accessing our site. It is illegal for minors to gamble, and we do not permit underage gambling under any circumstances.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Lying to family or friends about gambling activities
- Neglecting work, study, or personal responsibilities due to gambling
- Gambling to escape stress, anxiety, or other emotional problems
- Feeling unable to stop or control gambling urges
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Jeopardising relationships, employment, or education
Self-Help Tools
Most online casinos and gaming platforms offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Limit the amount you're willing to lose during a gaming session
- Reality Checks: Receive notifications during play to remind you how long you've been playing
- Self-Exclusion: Temporarily or permanently block access to your account for a period you choose
- Session Time Limits: Set automatic session timeouts to prevent extended play
- Cool-Off Periods: Take a break from gambling for a set period without permanently closing your account
We strongly recommend using these tools if you feel your gambling is becoming excessive.
Support and Help Resources for New Zealand
If you or someone you know is struggling with problem gambling, please reach out to one of these organisations:
New Zealand Support Services
- Problem Gambling Foundation (NZ): Free confidential support and counselling
Phone: 0800 664 262
Website: www.problemgambling.nz - Gambling Helpline (NZ): 24/7 free counselling service
Phone: 0800 352 352
Email: info@gamblinghelpline.co.nz - Samaritans (NZ): For emotional support and crisis intervention
Phone: 1737 (call or text, free, 24/7)
International Support Services
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you or someone you care about is experiencing problems with gambling, please seek help immediately. Problem gambling is a recognised mental health condition, and professional support is available. Speaking to a counsellor is confidential, free, and can make a significant difference.
Remember: You are not alone, and help is always available.
Last updated: 2026. This Responsible Gaming statement is provided in accordance with New Zealand gambling regulations and best practices.